Indigo (6E) is an low-cost airline based in India. It is the largest airline in India by passengers carried and fleet size. As travel plans change regularly it is important to be able to manage your booking without any hassle. In this guide you’ll learn about how to manage your Indigo booking i.e. change flight, cancel flight, charges, etc.
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Indigo Cancellation / Refund policy
How to Change Dates / Reschedule an Indigo Flight
Please refer to Indigo Reschedule Policy before proceeding to change your flight
- Go to official Indigo website and click on Manage booking / Edit booking tab or you can directly go here.
- Enter your PNR / Booking Reference Number and Email / Last Name in respective fields and click on Get Itinerary.
- Click on Change Flight option.
- Select the indigo flight you wish to change.
- Select your preferred date of travel and click on continue.
- You’ll be shown a list of flights on your preferred date, select the flight according to your needs and click on continue.
- Review all the details and proceed to payment.
- Complete the payment and click on Finish to reschedule your indigo flight.
- Finally, A mail-on confirmation will be forwarded to the flyer stating the rescheduling of the flight was processed successfully.
How to Cancel an Indigo Flight
Please refer to Indigo Cancellation and Refund Policy before proceeding to cancel your flight.
- Go to official Indigo website and click on Manage booking / Edit booking tab or you can directly go here.
- Enter your PNR / Booking Reference Number and Email / Last Name in respective fields and click on Get Itinerary.
- Click on Cancel booking option
- You’ll get two option to get refund.
i) Get money refunded to your card / bank account.
ii) Get money refunded to your indigo wallet/credit shell for future bookings. - Select the desired option and click on continue
- Review the itinerary and click on Finish to cancel your Indigo flight
- Finally, A mail-on confirmation will be forwarded to the flyer stating the cancellation of the flight was processed successfully.
Indigo Cancellation /Reschedule Policy
Indigo Reschedule Charges and Policy :
- Indigo Domestic flights can be rescheduled upto 3 hours before departure.
- Indigo International flight can be rescheduled upto 4 hours before departure.
- For Indigo Domestic flights, if flight is rescheduled 0-3 days before departure then fee of INR 3250 or Airfare charges (whichever is lower) plus fare difference will be charged. If flight is rescheduled more than 3 days before departure then fee of INR 2750 or Airfare charges (whichever is lower) plus fare difference will be charged.
- For Indigo International flights, if flight is rescheduled 0-3 days before departure then a fee of INR 5000 or Airfare charges (whichever is lower) plus fare difference will be charged. If flight is rescheduled more than 3 days before departure then a fee of INR 4500 or Airfare charges (whichever is lower) plus fare difference will be charged.
Indigo Cancellation Charges and Policy :
- Indigo Domestic flights can be cancelled upto 3 hours before departure.
- Indigo International flight can be cancelled upto 4 hours before departure.
- For Indigo Domestic flights, if flight is cancelled 0-3 days before departure then fee of INR 3500 or Airfare charges (whichever is lower) will be charged. If flight is cancelled more than 3 days before departure then fee of INR 3000 or Airfare charges (whichever is lower) will be charged.
- For Indigo International flights, if flight is cancelled 0-3 days before departure then a fee of INR 6500 or Airfare charges (whichever is lower) will be charged. If flight is cancelled more than 3 days before departure then a fee of INR 6000 or Airfare charges (whichever is lower) plus fare difference will be charged.
Important Reminder
We try to write our posts with best of our knowledge and try to keep them updated as frequently as we can, but we cannot guarantee information published is correct or updated all the time. So, we encourage everyone reading this to crosscheck with official websites before taking any action.
Frequently Asked Questions
What is the official Indigo airlines website?
Official Indigo airlines website is this.
How to manage Indigo flight booking?
It is recommended to book flights or manage booking through official Indigo website to get the best service. Indigo flight bookings can be managed here.
Can you cancel Indigo flights online?
Yes, you’re allowed to cancel your booking online. Read more about how to cancel your Indigo flight.
What are Indigo flight cancellation charges?
Standard Indigo flight cancellation charges for domestic flight are INR 3000 and for international flights are INR 6000. Read more about Indigo cancellation policy.
Can you reschedule Indigo flight online?
Yes, you’re allowed to reschedule your booking online. Read more about how to reschedule your Indigo flight.
What are Indigo flight reschedule charges?
Standard Indigo flight reschedule charges for domestic flight are INR 2750 + fare difference and for international flights are INR 4500 + fare difference. Read more about Indigo reschedule policy.
Can you change source or destination of an Indigo flight?
No, you cannot change your source or destination of an Indigo flight. You need to cancel your existing flight and book a new one.
Can I change my name on an Indigo flight?
No, you are not allowed to change name if you have confirmed tickets. You need to cancel your existing flight and book a new one.
Can you cancel or reschedule Indigo flights booked through travel aggregators?
For cancelling or rescheduling flights booked through travel aggregators, please contact them directly.
What are some tips travelling for Indigo long haul flights ?
Travelling in flights for 10-12 hours can be mentally and physically draining, specially in economy class if you’re not prepared well. Here some tips for travelling through long haul flights.
- Bring Entertainment with you
- Choose right seat
- Bring Neck Pillow
- Bring Eye Mask
To know more tips for long haul flights, click here
I hope this information helps you in managing Indigo booking. If you have any questions, please feel free to leave a comment below. Happy travels!
