Etihad Airways (EY) is the national airline of the United Arab Emirates and the second largest airline in the country after Emirates. It operates flights to over 120 destinations in the Middle East, Africa, Europe, Asia, Australia, and North America, with a fleet of 102 aircrafts.
As travel plans change regularly it is important to be able to manage your booking without any hassle. In this guide you’ll learn about how to manage Etihad booking i.e. change flight, cancel flight, charges, etc.
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Etihad Reschedule and Refund Policy
How to Change Dates / Reschedule Etihad Flight
Please refer to Etihad Airways Reschedule Policy before proceeding to change your flight
- Go to official Etihad Airways website and click on Manage booking tab or you can directly go here.
- Enter your Booking Reference Number / Ticket Number and Last Name in respective fields and click on Find my booking.
- Click on Change Flight option.
- Select your preferred date of travel and click on continue.
- You’ll be shown a list of flights on your preferred date, select the flight according to your needs and click on continue.
- A fare difference and fee (if applicable) will be shown. Review all the details and proceed to payment.
- Complete the payment and click on Finish to reschedule your Etihad Airways flight.
- Finally, A mail-on confirmation will be forwarded to the flyer stating the rescheduling of the flight was processed successfully.
How to Cancel Etihad Flight
Please refer to Etihad Airways Cancellation Policy before proceeding to cancel your flight.
- Go to official Etihad Airways website and click on Manage booking tab or you can directly go here.
- Enter your Booking Reference Number / Ticket Number and Last Name in respective fields and click on Find my booking.
- Click on Cancel booking option
- Review the refund details and click on Finish to cancel your Etihad Airways flight
- Finally, A mail-on confirmation will be forwarded to the flyer stating the cancellation of the flight was processed successfully.
Etihad Cancellation Policy
- Check that your ticket has not been used and is refundable (with or without cancellation fees).
- Your ticket must have been issued more than five days ago and purchased using a single credit card.
- Cancellations and refunds cannot be reversed.
- All refunds are subject to the fare rules of the original ticket.
- Your bank may charge additional processing fees.
- Refunds will be automatically processed to the same card that you used to book your ticket – please get in touch with airline if you no longer have the card used for booking.
- Refunds take seven to 45 working days to appear on your card or bank statement.
- Ancillaries and Global Service Fees are non-refundable.
Etihad Reschedule and Refund Policy
- Depending on the route and fare that you’ve booked, a fee may apply to change or cancel your flight.
- The most restrictive fare rule will apply if you have booked multiple fares.
- Changes or cancellations within 96 hours of your flight will incur an additional 10% fee.
- You will not be charged a change or refund fee in the unfortunate event of the death of a guest or an immediate family member (official documentation is required).
If you miss your flight, you will be charged a no show and change fee. Make sure to let them know as soon as you can if you are going to miss you flight. If you don’t, your return or onward flight may be cancelled.
Important Reminder
We try to write our posts with best of our knowledge and try to keep them updated as frequently as we can, but we cannot guarantee information published is correct or updated all the time. So, we encourage everyone reading this to crosscheck with official websites before taking any action.
Frequently Asked Questions
What is the official Etihad website?
Official Etihad airlines website is this.
How to manage Etihad flight booking?
It is recommended to book flights or manage booking through official Etihad website to get the best service. Etihad flight bookings can be managed here.
Can you cancel Etihad flights online?
Yes, you’re allowed to cancel your booking online. Read more about how to cancel your Etihad flight.
Can you reschedule Etihad flight online?
Yes, you’re allowed to reschedule your booking online. Read more about how to reschedule your Etihad flight.
Can you change source or destination of an Etihad flight?
Yes, you are allowed to change your source or destination of an Etihad flight.
Can I change my name on an Etihad flight?
Yes, you are allowed to change name if you have confirmed tickets.
What are charges for changing name on an Etihad flight?
Title and spelling mistakes are free of charge. For other changes, Etihad charges USD 100.
Can you cancel or reschedule Etihad flights booked through travel aggregators?
For cancelling or rescheduling flights booked through travel aggregators, please contact them directly.
What are some tips travelling for Etihad long haul flights ?
Travelling in flights for 10-12 hours can be mentally and physically draining, specially in economy class if you’re not prepared well. Here some tips for travelling through long haul flights.
- Bring Entertainment with you
- Choose right seat
- Bring Neck Pillow
- Bring Eye Mask
To know more tips for long haul flights, click here
I hope this information helps you to manage Etihad booking. If you have any questions, please feel free to leave a comment below. Happy travels!
